The Role of Diversity and Technology in Global Virtual Teams

This study is an attempt to develop and test a comprehensive model for global virtual team (GVT) effectiveness based on development of collaborative partnership among diverse team members and the moderating role of collaborative technology and task. The research is an ongoing dissertation work. The conceptual model is based on traditional I-P-O framework for understanding GVT effectiveness. Team diversity in terms of surface level, functional, and deep level are treated as the central tenet of team inputs. Collaborative partnership elements are at the process level, moderated by task and collaborative technology. At the outcome level, this study is more interested in GVT effectiveness as measured by team performance and individual team member satisfaction.